FAQs

Due to the unique nature of our up-cycled sustainable stock, we cannot guarantee when a particular model may be back in stock, but on many occasions we manage to source either the identical or very similar product. You can get in touch via the contact form on our home page and send a request to be notified if one does come available. We are normally able to come up with very similar products so do not hesitate to get in touch. 

Choosing the right pair of vintage glasses or vintage sunglasses to suit your face shape can be difficult, especially if you haven't tried them on. Click here to view our guide, which gives you all the hints and tips to help you choose your perfect pair of vintage eyewear. Alternatively get in touch and we can organise a free of charge virtual consultation with Emily.

Absolutely. If you want to visualise frames on a face, get in touch with Emily and let her know which frames you wish to view.

Your pupil distance or PD is the measurement from the centre of one pupil to the other. It is used to ensure your spectacle lenses are centred correctly in the frame for you, giving optimum vision. It is recorded in millimetres.

The average measurement for women is 62mm and for men 64mm. An average measurement can be used, but it is advisable to try and be as accurate as possible. On some complex prescriptions we will not accept an average measurement.

There are a variety of apps available such as GlassesOn which can help you measure it at home.

Alternatively you can do it with a ruler and the help of a friend:

Place a millimetre ruler on the bridge of your nose.

Have someone face you about arm’s length away.

Have them measure the distance between the centre of your pupils (the black dots in the middle of your eyes). Your PD is this distance in mm.

We offer a 14 day return policy in the unlikely event that you are not entirely happy with your purchase. The 14 days policy starts from the day your order is delivered.

If 14 days have passed by since your delivery date, unfortunately we can’t offer you a refund or exchange

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging and securely wrapped. 

Customers are responsible for the postage cost of returns or exchanges.

Bespoke products and spectacle lenses are exempt from returns. 

Please click here to let us know you plan to refund a product/s and we will forward our returns note, which details the returns process.

Short Answer is NO it is incorrect!

In accordance with the MRHA - Medicine and healthcare products regulatory agency - 

For more information Click Here

Glazing Frames without a CE Marking

Practices should note that the Medical Devices Directive does not cover spectacle frames already owned by a patient. Therefore new lenses can be put into a patient's existing frames (even if they do not have a CE marking).

CE marking happened in 1993 therefore as we specialise in original vintage and retro glasses and sunglasses most of our frames are unmarked.

Yes absolutely, we have glazed many of our customers existing frames, with updated prescriptions. We charge a £15.00 reglaze fee which also includes postage on top of the lens price. Just send us your spectacles with your prescription and pupil distance and we can lovingly restore them for you. We do advise that fitting lenses into your existing frame is as your own risk, and we cannot take responsibility for any frames that break whilst glazing, however this is incredibly rare. 

We like to see a visual of your prescription so we can give you the best possible advice. All you need to do is email a pic of your prescription to us at emily@retrospecced.co.uk

When you receive your up-cycled spectacles or sunglasses, they will be in the condition as described on the product page. We carefully select all of our stock not only dependent on its styling but the quality and durability of the frame. We will not list items on our website which we think have a short life span, however due to the nature of up-cycled products we do not offer an  extended warranty. 

Absolutely, we are more than happy to provide a personalised invoice, which can be submitted to your healthcare provider or workplace. Just drop a note at the checkout or email us at enquiries@retrospecced.co.uk and we will email it across, ready for you to forward on or upload for your healthcare scheme provider. 

All spectacles require cleaning from time to time. You can either use luke warm water with a mild hand soap and dry them with the microfibre cleaning cloth provided. Alternatively you could use a specialist spectacle cleaning spray. We would suggest to use a cleaning fluid which does not contain alcohol, so as not to damage your vintage frame, particularly if the frame has intricate detail such as diamante, or hand painted. More tips can be found by clicking here.

UV400 is the recommended coating which blocks all light rays up to 400 nanometers. The coating offers protection against both UVA and UVB protection. If you order prescription sunglasses, they will also come with UV400 protection.

Click here to get in touch via email, phone or live chat

Yes please! If you have old designer spectacles, or even antique / retro spectacles in your possession that you're wondering what to do with and are too good to throw away, please do send them to Retrospecced to be upcycled and also contribute directly to our partner charities Vision Action and Lions Club International.

Spectacles must be in pristine condition. For each pair that we are able to use, you will receive a £5 voucher towards your next purchase from Retrospecced.

Please send to (and include your contact details so that we can send you your voucher!):

Retrospecced, PO BOX 760, Wakefield, WF1 9TN.

Thank you!

For more information view our Donate & Recycle page.